Privacy Policy

Last updated: 28-october-2026

Markhor Exclusives respects your privacy. This policy explains how we collect, use and share personal information when you visit markhoredc.com, purchase our products, create an account or contact us.

Who we are

Markhor Exclusives is operated by Muhammad usman, which is responsible for the personal information described in this policy.

Business address: Markhor Exclusives EDC
Privacy contact: markhorexclusives@gmail.com

Information we collect

Depending on how you use our website, we collect:

• Contact information: your name, email address and telephone number.

• Order information: billing and shipping addresses, products purchased, order amounts and delivery details.

• Account information: your login details, saved addresses and order history.

• Communications: enquiries, messages, reviews and information you provide when requesting support.

• Technical information: IP address, browser and device information, and website activity collected through our hosting services, cookies and any enabled analytics tools.

We receive information directly from you and, where applicable, payment confirmations and delivery updates from our service providers.

Information needed to process payment and deliver your order is necessary to fulfil your purchase. If you do not provide it, we may be unable to complete your order.

How we use your information

We use personal information to:

• Process purchases, payments, refunds and deliveries.

• Create and manage customer accounts.

• Respond to enquiries and provide customer support.

• Send order confirmations and other service messages.

• Maintain accounting records and meet applicable legal obligations.

• Protect our website and customers against fraud, misuse and security threats.

Our legal bases

Where UK or EU data-protection law applies, we rely on the relevant legal basis for each activity:

• Contract: processing your order, arranging delivery and providing services you request.

• Legal obligation: maintaining records and meeting applicable accounting or other legal requirements.

• Legitimate interests: responding to general enquiries, securing our website and preventing fraud, where those interests are not overridden by your rights.

• Consent: activities requiring your permission, such as certain marketing communications or non-essential cookies.

Where processing relies on consent, you may withdraw it at any time. This does not affect processing carried out lawfully before withdrawal.

Payments and service providers

We share relevant information with providers that help operate our store, process payments, deliver purchases and provide customer support.

Payment providers process payment information according to their own privacy notices. 

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

Cookies and tracking

Our store uses cookies and similar technologies to support functions such as remembering your cart and maintaining your login session.

Where required, we request consent before using non-essential cookies. You can also manage cookies through your browser, although disabling essential cookies may affect shopping and account features.

International processing

Our business and service providers may process information in different countries.

 

How long we keep information

We retain personal information for the purposes described in this policy, including applicable legal and accounting requirements.

When information is no longer needed, we delete or anonymise it, subject to any lawful retention requirements.

Your rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of or a portable copy of your personal information. You may also have rights to restrict or object to certain processing and withdraw consent.

To make a request, contact markhorexclusives@gmail.com. We may need to verify your identity before responding. Some requests are subject to legal exceptions.

You may complain to the relevant data-protection authority. In the United Kingdom, this is the Information Commissioner’s Office, at https://ico.org.uk/make-a-complaint/.

Security

We use appropriate technical and organisational measures to help protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.

Changes to this policy

We may update this policy when our services, providers or practices change. The date above identifies the latest version. Where required, we will notify you of significant changes.

Contact us

For privacy questions or requests:

Markhor Exclusives